Business leaders who pay attention to their own and their associates’ emotional reactions to things they say and other stimuli in the workplace have…Read More
Relationships
Customer Service
Great customer service by Duluth Trading Company! Read on to hear the rest of that story.
Call me old-fashioned if you like – I believe it’s impossible to have a conversation by electronic data exchange, that is, by email or…Read More
Employee Poaching
In many industries, especially the high-tech industries, employee “poaching” is regarded as an effective way of finding talent. After all, hiring someone who has already demonstrated the skills, ingenuity, and work ethic you are seeking seems to make sense, right? Why take a chance on…Read More
My Move to Argentina
This message marks a significant change in my life and business.
On the personal side of things, many of you who have talked with me recently know that, beginning in October this year, my primary residence and office will be in Cafayate, Argentina. For those who haven’t heard me on the subject of the delights…Read More